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Changing a password when logged in at a Sharp facility. If your account is locked, you may perform the same steps from any Internet-connected device to unlock and reset your password at the same time. Passwords cannot contain special characters or punctuation. *If you work directly with patients, your password must be 10-15 characters in length, letters (upper and lower case) and numbers only, and cannot be one of your previous 10 passwords.

The password criteria are for those who are in the 90-day password policy group.

Reset your password - Log in, answer 3 of the 5 questions correctly and then enter the new password twice.

Answers are case-sensitive and each answer must be unique.

Enroll - Select 5 questions from our list and enter your answers.

You no longer have to call the Technical Assistance Center to reset an expired password.